Testimonials

What Happens When Agencies Get the Solutions They Actually Need

Five-Star Feedback from the GoHighLevel Community — 37+ verified reviews mentioning Marwan.

4.9 / 5.0
Based on 37 reviews mentioning Marwan
Marcus van Geelen
Marcus van Geelen
NL
Nov 5, 2024

Great service from Mohammed Marwan

Great service from Mohammed Marwan. He took the time to help with multiple issues that needed to be fixed within GHL. He helped with stuff I had no idea, needed to be fixed. He was very patient throughout the call and clear in his tips and instructions. All in all, great service from Mohammed Marwan and HighLevel.

Reply from HighLevel· Nov 5, 2024

Thank you for your feedback, Marcus! We're so glad to hear that Mohammed Marwan provided excellent service, helping you resolve multiple issues and offering clear guidance throughout the process. His patience and thoroughness truly make a difference. If you need any further assistance, don't hesitate to reach out. We're always here to help!

Garric Vosloo
Garric Vosloo
US
Nov 4, 2024

Mohammed Marwan helped me unbelievably…

Mohammed Marwan helped me unbelievably to fix workflow automation. Thank you

Reply from HighLevel· Nov 4, 2024

Garric, it's fantastic to hear that Mohammed Marwan provided such invaluable help with your workflow automation! His expertise and dedication to resolving issues make all the difference. Thank you for sharing your experience, and we're glad you received the support you needed.

Julian Mills
Julian Mills
GB
Oct 31, 2024

Great help with a form issue today from…

Great help with a form issue today from Mohammed Marwan

Reply from HighLevel· Oct 31, 2024

Thank you for sharing your experience, Julian! We’re delighted to hear that Mohammed Marwan was able to help you resolve the form issue. His expertise makes all the difference, and we're glad he provided the support you needed. Please don’t hesitate to reach out if there’s anything else we can assist with!

D
DM
US
Oct 28, 2024

Mohammad Marwan nailed it and I got my…

Mohammad Marwan nailed it and I got my link issue resolved immediately.

Reply from HighLevel· Oct 28, 2024

Thank you for sharing your experience! It’s great to hear that Mohammad Marwan was able to resolve your link issue so quickly. If you have any more questions or need further assistance, don’t hesitate to ask!

Abbas Panju
Abbas Panju
CA
Oct 27, 2024

Mohammed Marwan was exceptional and…

Mohammed Marwan was exceptional and helped me with my funnel all the way through! GHL is an amazing company

Reply from HighLevel· Oct 27, 2024

Thank you for your feedback, Abbas! We're thrilled to hear that Mohammed Marwan provided exceptional support with your funnel. It's great to know you had a positive experience with GHL. If you need any further assistance, feel free to reach out!

James Deems
James Deems
US
Oct 26, 2024

Mohammed Marwan made the process super…

Mohammed Marwan made the process super easy and he was very patient with me. So happy we are using GHL.

Reply from HighLevel· Oct 26, 2024

Thank you for your feedback, James! We're thrilled to hear that Mohammed Marwan made the process easy for you and was patient throughout. It’s wonderful to know that you're happy with using GHL. If you need any further assistance, we’re always here to help!

Tamela Funnels
Tamela Funnels
US
Oct 21, 2024

Mohammed Marwan very knowledgeable and…

Mohammed Marwan very knowledgeable and helpful. Thank you.

Reply from HighLevel· Oct 21, 2024

Thank you, Tamela! We’re glad to hear that Mohammed Marwan was knowledgeable and helpful. Your appreciation means a lot to us. If you have any more questions or need assistance, feel free to reach out!

JC
Jimmy Cheng
US
Oct 21, 2024

Our support person Mohammed Marwan was…

Our support person Mohammed Marwan was excellent he took the time to address our issues and clearly walked me thru our issues and added some additional helpful hints.. Imjenius - jimmy c.

Reply from HighLevel· Oct 21, 2024

Thank you, Jimmy! We’re thrilled to hear that Mohammed Marwan provided excellent support and took the time to address your issues thoroughly. Your feedback is greatly appreciated! If you need any more assistance, don’t hesitate to reach out.

Renaud Landry
Renaud Landry
CA
Oct 20, 2024

Excellent consumer support from…

Excellent consumer support from Mohammad Marwan, he was really patient and helped me set up my GHL account. 100% recommend!

Reply from HighLevel· Oct 20, 2024

Thank you, Renaud! We’re thrilled to hear that Mohammad Marwan provided you with excellent support and helped you set up your GHL account with patience. Your recommendation means a lot to us! If you have any more questions or need assistance, feel free to reach out.

RP
Richard Peoples
US
Oct 15, 2024

GHL Support 5 Stars

Mohammed Marwan was very helpful with troubleshooting DNS issues.

Reply from HighLevel· Oct 15, 2024

Thank you, Richard! We’re glad to hear that Mohammed Marwan was able to assist you with troubleshooting your DNS issues. Your satisfaction is important to us, and we appreciate your feedback. If you need any further assistance or have more questions, please feel free to reach out. We're here to help!

Eric Brown
Eric Brown
TH
Oct 15, 2024

Great Support

The support I've received when a glitch or user error arises has been stellar. Support rep Mohammed Marwan hopped on a Zoom meeting with me to resolve my issue swiftly. Thank you

Reply from HighLevel· Oct 15, 2024

Thank you for your kind words, Eric! We’re delighted to hear that you had a stellar experience with our support team, especially with Mohammed Marwan. His dedication to resolving issues quickly is what we strive for. If you encounter any more glitches or have questions, we’re here to assist you!

Roomina Merali
Roomina Merali
CA
Oct 14, 2024

Review for Mohammed Marwan - Exceptional Support Amidst System Failures

I recently faced a critical issue when my client's website was down for four days. After exhausting interactions with GoHighLevel's support, where my urgent request sat in the queue for three days without any response, I was fortunate to connect with Mohammed Marwan during a Zoom support chat. His assistance was a breath of fresh air. Key Points of My Experience: Immediate Resolution: Within just 30 minutes, Mohammed had the site up and running. His expertise in Networking and HighLevel was impressive, especially considering he is part of first-level support. It raises concerns about why such knowledgeable staff are not prioritized for urgent issues that have been pending for days. Technical Proficiency: I was genuinely surprised by Mohammed's depth of knowledge. He handled my issue with the skill expected of a senior technician, which makes it all the more frustrating that my urgent ticket had been ignored for so long. Pleasant Interaction: Beyond his technical skills, Mohammed was patient and pleasant to deal with, making a stressful situation much more manageable. Concerns with GoHighLevel Support: Despite my positive experience with Mohammed, I must highlight the failures of GoHighLevel's support system. An urgent request should never sit in the queue for three days without any acknowledgment. This lack of responsiveness is unacceptable, especially when clients' businesses are at risk. While they are quick to send invoices and collect payments, their support response times need significant improvement. Thank you, Mohammed, for your outstanding support! You turned my experience around after four days of frustration. Your help was invaluable during a challenging time.

Reply from HighLevel· Oct 14, 2024

It's great to hear how Mohammed Marwan stepped in and provided such outstanding support during a critical moment! His technical proficiency and ability to resolve the website issue in just 30 minutes after days of frustration truly stand out. It's reassuring to know that there are individuals within the HighLevel support team like Mohammed, who are not only highly skilled but also pleasant to work with during stressful situations. However, I completely understand your concerns regarding the overall support system. An urgent request should never sit unresolved for days, and it's incredibly disappointing when such delays impact a client’s business. We will be reaching out on behalf of the team to address these concerns and hopefully come up with a solution for you.

Agent Note

The 2-star rating reflects the platform's 4-day queue time. Once connected, this critical failure was fully resolved in 30 minutes.

Maria Lavin
Maria Lavin
US
Oct 3, 2024

Mohammed Marwan is superb is assisting…

Mohammed Marwan is superb is assisting us! He was able to help us figure out our concerns!

Reply from HighLevel· Oct 3, 2024

Thank you, Maria! We're thrilled to hear that Mohammed Marwan was able to assist you effectively and address your concerns. His dedication to providing superb support is greatly appreciated. If you have any more questions or need assistance in the future, don’t hesitate to reach out!

Nina & Randy Byrd
Nina & Randy Byrd
US
Oct 2, 2024

Mohammed Marwan was excellent!!!

Reply from HighLevel· Oct 2, 2024

Thank you, Nina and Randy! We're thrilled to hear that Mohammed Marwan provided you with excellent support. We appreciate your kind words!

Richie Vasquez
Richie Vasquez
US
Oct 1, 2024

Mohammed Marwan did a fantastic job

Reply from HighLevel· Oct 1, 2024

Thanks for sharing, Richie! Let me know if you'd like to create a personalized response for Richie or anything else related to this feedback.

HA
Heather Ann Havenwood
US
Oct 1, 2024

Going the Extra MILE

Mohammed Marwan - was amazing! detailed, and took time to show me where to go, and what to fix. Very knowledgeable with GHL. He went the extra mile. Thank you!

Reply from HighLevel· Oct 1, 2024

Thank you, Heather, for your wonderful feedback! We're thrilled to hear that Mohammed Marwan provided such detailed and knowledgeable support. It's great to know he took the time to guide you through the process and went the extra mile. Your appreciation means a lot to us!

F
Francis
CA
Sep 17, 2024

Great service

Great service. Fast support by Mohammed Marwan

Reply from HighLevel· Sep 17, 2024

Thank you for your feedback, Francis! We're delighted to hear that Mohammed Marwan provided you with fast and great service. We appreciate your kind words and are glad he could assist you effectively. If you have any more questions or need further support, we're here to help!

Federico Politzer
Federico Politzer
AR
Sep 16, 2024

Mohammed Marwan was great

Mohammed Marwan was great! He helped us with the domain issue we were having. Thank you!

Reply from HighLevel· Sep 16, 2024

Thank you for sharing your positive experience, Federico! We’re glad to hear that Mohammed Marwan was able to help resolve your domain issue. If you need any more assistance, we’re here to help!

CM
Carlos Maldonado
US
Sep 13, 2024

Mohammed Marwan did an amazing job with…

Mohammed Marwan did an amazing job with support!

Reply from HighLevel· Sep 13, 2024

Thank you for your feedback, Carlos! We're delighted to hear that Mohammed Marwan provided amazing support. We’ll be sure to pass along your kind words to him. If you need any further assistance, we’re always here to help. Thanks for being a valued part of the HighLevel community!

Lawrence Belayo
Lawrence Belayo
PH
Sep 12, 2024

Mohammed Marwan,

Mohammed Marwan, Helped me and he is GHL expert. Thanks bro!

Reply from HighLevel· Sep 12, 2024

Thank you for the great feedback, Lawrence! We’re glad to hear that Mohammed Marwan could assist you effectively. If you have any more questions or need further help, don’t hesitate to reach out!

Print Steals
Print Steals
US
Sep 11, 2024

Mohammed Marwan was great

Reply from HighLevel· Sep 11, 2024

Thank you for your feedback! We’re glad to hear that Mohammed Marwan provided great support. If you need any further assistance, please let us know. Thanks for being a part of the HighLevel community!

WA
Will Abraham
US
Sep 11, 2024

Mohammed Marwan was my support person…

Mohammed Marwan was my support person today. He was straight to the point got on a zoom call with me and figured out my issue. Highly recommend!!!

Reply from HighLevel· Sep 11, 2024

Thank you for your feedback, Will! We’re glad to hear that Mohammed Marwan was efficient and effective in resolving your issue via Zoom. Your recommendation means a lot to us. If you need any further assistance, don’t hesitate to reach out. Thanks for being a part of the HighLevel community!

Marketing Manager
Marketing Manager
US
Sep 10, 2024

Mohammed Marwan was great and easy to…

Mohammed Marwan was great and easy to work with!

Reply from HighLevel· Sep 10, 2024

Thank you for your feedback! We’re delighted to hear that Mohammed Marwan made your experience positive and smooth. It’s our goal to provide easy and effective support, and it’s great to know Mohammed was able to do just that. If you have any more questions or need further assistance, we're here to help. Thanks for choosing HighLevel!

Hamzeh Shraim
Hamzeh Shraim
JO
Sep 10, 2024

i had a great experience with Mohammed…

i had a great experience with Mohammed Marwan, i have been waiting for 3 days to fix my problem and hes the only one who helped me

Reply from HighLevel· Sep 10, 2024

Thank you for your feedback! We’re pleased to hear that Mohammed Marwan was able to assist you effectively and resolve your issue. We apologize for the delay you experienced, and we’re grateful that Mohammed could provide the support you needed. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help, Hamzeh!

Coach Jayme
Coach Jayme
US
Sep 9, 2024

Mohammed Marwan was so incredibly…

Mohammed Marwan was so incredibly knowledgeable and patient with me. I had an issue with an email template. Not only did he take the time to help me solve the issue, he went above and beyond to ensure my email account was verified and credible for all platforms.

Reply from HighLevel· Sep 9, 2024

Thank you for your feedback, Coach Jayme! We’re delighted to hear that Mohammed Marwan was incredibly knowledgeable and patient while assisting you with your email template issue. It’s great to know he went above and beyond to ensure your email account was verified and credible across all platforms. We’ll make sure to share your appreciation with him. If you need any more assistance or have additional questions, we’re here to help!

Jeff Baer
Jeff Baer
US
Sep 4, 2024

Mohammed Marwan was amazing

Mohammed Marwan was amazing. He jumped on a zoom, listened to my issue and quickly diagnosed the problem as an old workflow that was superseding my new workflow. All I needed to do was draft the old workflow. You need more support reps like Mohammed Marwan. Give him a promotion!

Reply from HighLevel· Sep 4, 2024

Thank you for your fantastic feedback! We're thrilled to hear that Mohammed Marwan was able to swiftly identify and resolve your issue by addressing the conflict between your old and new workflows. We’re proud of the dedication and expertise that Mohammed brings to his role, and we appreciate your suggestion to recognize his outstanding service. Your satisfaction is important to us, and we’re glad that Mohammed could assist you effectively. If you have any more questions or need further assistance, we’re here to support you, Jeff.

Jacob Daniel
Jacob Daniel
CA
Sep 4, 2024

Mohammed Marwan

Mohammed Marwan Such a great help! Went out of his way to solve my complicated automation setup and suggested tips for a more efficient system. All in all amazing experience thank you

Reply from HighLevel· Sep 4, 2024

Thank you for sharing your experience, Jacob! We’re delighted to hear that Mohammed Marwan was able to assist with your complex automation setup and provide valuable tips for enhancing your system’s efficiency. His dedication and expertise truly make a difference. We appreciate your kind words and will be sure to pass along your praise to Mohammed. Should you need any further assistance or have more questions, don’t hesitate to reach out.

danAYE
danAYE
US
Sep 4, 2024

Mohammed Marwan was such a great help i…

Mohammed Marwan was such a great help i wish i can get him every time. Thank you so much my friend

Reply from HighLevel· Sep 4, 2024

Thank you for your wonderful feedback! We’re delighted to hear that Mohammed Marwan provided such exceptional support. We’ll certainly pass along your kind words to him. It’s great to know that his assistance made a positive impact on your experience. If you need further help in the future, don’t hesitate to reach out.

Frank Clark
Frank Clark
US
Sep 3, 2024

Mohammed Marwan with go high level is…

Mohammed Marwan with go high level is phenomenol.

Reply from HighLevel· Sep 3, 2024

Thank you for your feedback! We're delighted to hear that Mohammed Marwan provided exceptional service. We’re proud to have such a phenomenal team member on board, Frank!

Mialisa Amor Garnes
Mialisa Amor Garnes
BB
Sep 2, 2024

Mohammed Marwan was great!

Mohammed Marwan was great! Helped me solve all of my workflow issues! Thanks again!

Reply from HighLevel· Sep 2, 2024

Thank you for your feedback! We're delighted to hear that Mohammed Marwan was able to assist you effectively with your workflow issues. We appreciate your kind words and are grateful for your support. If you have any more questions or need further assistance, don't hesitate to reach out, Mialisa!

Bushra Tentis
Bushra Tentis
US
Aug 30, 2024

Mohammed Marwan is an amazing…

Mohammed Marwan is an amazing Automation specialist, he knows the subject well. On top of that he was very patient and goes above and beyond to make sure customer is satisfied. Thank you, Mohammad!

Reply from HighLevel· Aug 30, 2024

It sounds like Mohammed Marwan provided excellent service, ensuring a positive experience for you. If you have any more feedback or need assistance with anything else, feel free to ask, Bushra!

Angela Perkins
Angela Perkins
US
Aug 30, 2024

Mohammed Marwan helped me a ton today…

Mohammed Marwan helped me a ton today and I'm so grateful!! He really explained a lot of the mechanics to me and helped me realize that there were better ways to do things than I had them set up for. He was very patient and kind. Thank you!!

Reply from HighLevel· Aug 30, 2024

It sounds like Mohammed Marwan provided fantastic support! It's great that he could explain things clearly and help you optimize your setup. If you have any more questions or need further assistance, just let me know, Angela!

Toni Barda
Toni Barda
IL
Aug 26, 2024

Mohammed Marwan

Mohammed Marwan he is the best in the world he help me allot

Reply from HighLevel· Aug 26, 2024

It's great to hear that Mohammed Marwan was such a big help to you! If you need anything else, feel free to ask, Toni!

Kevin Jones
Kevin Jones
US
Aug 22, 2024

Mohammed Marwan was able to correct a…

Mohammed Marwan was able to correct a major mistake I made. He was very patient and kind.

Reply from HighLevel· Aug 22, 2024

It's great to hear that Mohammed Marwan was able to help you out with such patience and kindness! It sounds like he made a significant difference in resolving the issue for you. Thanks for sharing your positive experience, Kevin!

CO
COLIN OCELLO
US
Aug 21, 2024

Mohammed Marwan was a great help

Mohammed Marwan was a great help! He answered all my questions.

Reply from HighLevel· Aug 21, 2024

Thank you for sharing your experience, Colin! We're delighted to hear that Mohammed Marwan was able to assist you effectively and answer all your questions. We'll make sure to pass along your appreciation to him. Thanks for choosing HighLevel!

T
Tania
SE
Aug 19, 2024

Mohammed Marwan very good!

Reply from HighLevel· Aug 19, 2024

Thank you for your feedback, Tania! We're glad to hear that Mohammed Marwan provided you with excellent service. If there's anything else we can assist you with, please let us know.

F
fred
CI
Aug 16, 2024

Was benefit for me

Was benefit for me. Good Service. Thanks Working with Mohammed Marwan

Reply from HighLevel· Aug 16, 2024

Thank you for your feedback, Fred! We're glad to hear that working with Mohammed Marwan was beneficial for you. We strive to provide good service, and it's great to know we met your expectations. If you need any further assistance, we're here to help!

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